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Frequently Asked Questions

We're here to answer any questions you may have. View our frequently asked questions below to help you prepare for your upcoming appointment.

  • Is there childcare available during my session?
    During select times throughout the week and weekend, childcare is available for a small nominal fee. Contact Courts Plus Child Watch to check availability and to schedule childcare up to 48 hours in advance.
  • How does the billing work?
    Billing for your physical therapy visits, are similar to billing for your doctor's visits. The following occurs when a patient is scheduled for treatment: 1. The patient's insurance is verified to ensure coverage from the insurance company for the specified course of treatment. Authorization is obtained and we will bill the insurance company based on the results of the verification of benefits. The patient will be notified if there are issues obtaining authorizations for services, or if we are unable to verify coverage. 2. The patient's insurance is billed based on charges or Common Procedure Terminology (CPT codes) that are determined based on the course of the treatment from the patients PT. 3. The insurance carrier processes the information submitted and makes payments according to an agreed upon contract or fee schedule. Not all carriers cover dry needling, please refer to your insurance benefits for more details. 4. The patient will receive an Explanation of Benefits (EOB) from the insurance carrier; we receive a similar EOB indicating the payment has been issued. The EOB also provides patient responsibility, and if applicable, the patient is obligated to make the payment for any balance. It is important to understand that there are many small steps (beyond those outlined above) within the billing process. Exceptions are common, and missing information or miscommunications may occur. This can delay the payment process.
  • Do I need to be a member of Courts Plus for your services?
    No, you do not need to have a membership to receive physical therapy services with Recharge Physical Therapy and Wellness.
  • How do I pay?
    You can pay your online bill by clicking this link:
  • How do I book my session?
    You can book a Physical Therapy session online with Tara Jaeger or Evan Condry by clicking the button below. If you have questions about our other services, please fill out our contact form by clicking the button below.
  • Why would I want to pay you instead of having my insurance company pay?
    It all depends upon what is cheapest for you. Full price physical therapy can range from $250-$325 per hour. It is a misleading number because few patients or insurers actually pay this amount. If we are “in your network” that means we have agreed to a reduced fee from your insurer and we simply write-off the remainder. If we are “out of network”, your insurer pays us whatever they want, and you are responsible for the remainder. When all is said and done, you may have less expense if you simply pay us our time-of-service discount than if you try paying your portion after your insurance company has paid their portion. As stated above, insurers are paying less and less.
  • Is Dry Needling treatment covered by my insurance?
    This is a Physical Therapy treatment and is NOT acupuncture therefore your coverage of Dry Needling should correspond with your Physical Therapy benefits. You can discuss this further with our staff if you require more information.
  • Who will pay for the Physical Therapy treatments?
    In most cases, insurance will cover part or all of the treatment costs. There may be out of pocket costs (such as co-payments or deductibles), that the patient may be required to pay, which is determined by the patient's individual insurance plans. If needed a payment plan may be provided to assist you in paying for your visits.
  • What insurance do you take?
    Currently, Recharge Physical Therapy accepts the following insurance: (if your insurance is not listed, please contact Recharge PT to see if they take it). - Medicare - BCBS ND - BCBS MN - United Healthcare - Medica - Sanford Health Plan - HealthPartners - Preferred One - TLC Advantage - ND Medicaid ** For specific benefit information please contact Recharge Physical Therapy today to determine coverage. Private Pay sessions are available at a discounted rate, please contact Recharge today with any questions.
  • Why choose Physical Therapy?
    More than half of all Americans suffer from some type of pain. Whether it is a recent episode or chronic, pain can really impact someone's quality of life. However, many Americans do not even know that Physical Therapists are well equipped to not only treat pain but also its source. Physical Therapists are experts at treating movement and neuro-musculoskeletal disorders. Pain often accompanies a movement disorder, and Physical Therapists can help correct the disorder and relieve the pain.
  • How long does each treatment session take?
    Treatment sessions typically last 30-60 minutes. Initial evaluation will last approximately 60 minutes.
  • Is Physical Therapy painful?
    For many patients, one of the primary objectives is pain relief. This is frequently accomplished by hands-on techniques, modalities such as E-stim and/or hot/cold therapy. Movement often provides pain relief as well. Your physical therapist will provide you with the appropriate exercises for not only pain relief, but to recover range of motion, strength, and endurance. In some cases, physical therapy treatment can be painful. For example, recovering knee range of motion following total knee replacement, or shoulder mobility, following shoulder surgery may be painful. Your physical therapist will utilize various techniques to help maximize your treatment goals. It is important that communicate the intensity, frequency, and duration of your pain each visit to your PT. Without this information, it is difficulty to adjust your treatment plans.
  • How many visits will I need?
    This is HIGHLY variable and is determined by each individual's needs. You may need 1 visit or months of care. It depends on your diagnosis, the severity of your impairments, your past medical history, etc. You will be re-evaluated on a monthly basis and when you see your doctor. We will provide you with a progress report on our recommendations.
  • Is physical therapy at Recharge Physical Therapy different then other outpatient clinics?
    Recharge has set up a practice style that is more effective in a shorter amount of time to get you well and over your injury and get you back to life. At Recharge, patients are scheduled for one hour one-on-one with the same physical therapist each visit (occasionally 30 minute sessions are possible). Most treatments are done with a hands-on approach (manual therapy) with use of specific prescriptive exercises. Questions are encouraged and each treatment session is individualized and specific to each patients needs. ​ Some (not all) clinics “in your network” will schedule multiple patients at the same time, see patients for 5-15 minutes each with more time spent hooked up to machines or doing exercises that could be done at home. They also may have you see different therapists each visit to accommodate a staff that is part-time, inexperienced, or overbooked to produce more volume. These are all measures that allow clinics to see more patients in less time and produce more revenue to account for the lower rate of reimbursement per visit that they accept by being “in your network”. Know that this is not always the case. You may be able to have good, consistent therapy from a clinic that is in your network. Arm yourself with the ability to recognize what is and what is not good practice. Ultimately the value of your care and getting better will be more important to you than the cost. If you have further questions, or you wish to schedule an appointment at recharge, email tarajaeger@rechargephyscialtherapy.com or call Dr. Tara Jaeger (701-922-9288).
  • What do Physical Therapists do?
    Physical therapists are experts in movement and function, so they do not confine their talents only to those that are ill. A large part of a physical therapist's program is directed at preventing injury, loss of movement, and even surgery. Physical therapists work as consultants in industrial settings to improve the design of the workplace and reduce the risk of workers overusing certain muscles or developing lower back pain. They also provide services to athletes of all levels to screen for potential problems and institute preventive exercises programs. The cornerstones of Physical Therapy treatment is therapeutic exercise and functional training. In addition to "hands-on" care, Physical Therapists also educate patients to take care of themselves and to perform certain exercises on their own. Depending on the particular need of each individual patient, Physical Therapists may also "mobilze" a joint, (perform certain movements at the end of joint range to decrease pain and improve motion) or massage a muscle to improve function and movement. Physical therapists also use modalities including electrical stimulation, hot packs, ice packs, IASTM (istrument assisted soft tissue mobilization) Most forms of Physical Therapy is covered by insurance, but the coverage will vary for each individual plan.
  • What happens during my first visit?
    During your first visit you can expect the following: * Arrive at your appointment with your paperwork completed ( you can complete it online and submit it prior to your appointment, if applicable- please ask). *Provide us with your prescription for Physical Therapy (if required). *We will copy your insurance card. *You will be seen for the initial evaluation by the Physical Therapist. * The therapist will discuss the following: 1. Your medical history 2. Your current problems/complaints. 3. Pain intensity; what aggravates and eases the pain. 4. How this is impacting your daily activities or your functional limitations. 5. Your GOALS for physical therapy. 6. Medications, tests, and procedures related to your health. *The therapist will then perform the objective evaluation which may include all or some of the following: 1. Palpation: Touching around the area of the pain/problem. This is done to check for the presence of pain, tenderness, inflammation, soft tissue integrity, tissue temperature, swelling, etc. 2. Range of Motion (ROM): the therapist will move the joint(s) to check for quality of movement and any restrictions. 3. Muscle Testing: Therapist will check for strength and the quality of muscle contraction. Pain and weakness may be noted and often the muscle strength will be graded (1-5). This is also aprt of the neurological screening. 4. Neurological Screening: the therapist may check to see how the nerves are communicating with the muscles, sensing touch, pain, vibration, or temperature. Reflexes may be assessed as well. 5. Special Tests: the therapist may perform special tests to confirm/rule out the presence of additional problems. 6. Posture Assessment: the positions of joints relative to ideal and each other may be assessed. **The therapist will then formulate a list of problems you are having, and how to treat those problems. A plan is subsequently established with the patient's input. This includes how many sessions you will be seen each week, how many weeks you will need therapy, home programs, patient education, short term/long term goals, and what is expected after discharge from PT. The plan is created with input from you, your physical therapist, and your doctor.
  • What do I need to bring with me?
    Make sure you bring your physical therapy referral (if needed) and your payment information. If your insurance is covering the cost of your physical therapy, bring your insurance card.
  • Is my Physical Therapist licensed?
    Tara Jaeger has a Doctorate of Physical Therapy and is licensed to practice in Minnesota and North Dakota.
  • How should I dress?
    You should wear loose-fitting clothing so that you can expose the area that will be evaluated and treated. For example, if you have a knee problem, it is best to wear shorts. For a shoulder problem, it is best to wear a tank top, and for low back problems, wear a loose-fitting shirt and pants/shorts, again so we can perform a thorough examination. There are locker rooms/bathrooms available to change in if needed.
  • What types of treatments will I receive?
    There are a lot of different types of treatments that a physical therapist can provide including the following: 1. Exercise 2. Electrical stimulation (NMES, TENS, Russian, Pre-mod) 3. Range of Motion exercises (Passive, Active Assisted and Active) 4. Traction 5. Joint Mobilization 6. Soft tissue Mobilization 7. Progressive Resistive Exercise (PRE) 8. Proprioceptive Neuromuscular Facilitation (PNF) 9. Massage 10. Heat 11. Ice (Cryotherapy) 12. Kinesiology Taping 13. Gait training 14. Functional Screening/Injury Risk Assessment 15. Isometrics 16. Instrument Assisted Soft Tissue Mobilization (IASTM)
  • Do I need a referral from my doctor?
    North Dakota and Minnesota have direct access, which means that you can receive services without a doctor referral. Some restrictions apply: North Dakota: - If a physical therapist believes that the care is outside his/her scope of practice, he/she must refer patient to an appropriate healthcare provider. Otherwise, therapists license will be revoked. There are NO other restrictions to access within the state of North Dakota. Minnesota: - A physical therapist can treat direct access patients when: 1. Therapy does not continue past 90 days without a referral. 2. A therapist that has more than 1 year experience supervises any therapist licensed for less than 1 year experience. 3. The therapist believes the care is within his/her scope. If a therapist thinks the care is outside of their scope, they must refer patient to an appropriate healthcare provider. 4. Physical therapy is used preventatively in a wellness setting to prevent injury, provide education or conditioning, or promote fitness.
  • Why pay cash for Physical Therapy?
    Every year more and more patients are paying cash out of their own pockets for physical therapy services. Like most health care providers, Recharge bills insurance companies as a service of convenience for our patients. In recent years, deductibles have climbed to $5000 or more, copays have become higher, and scrutiny by insurance companies over what is covered has increased. Many patients can actually have lower out-of-pocket expenses if they simply pay for our services without going through their insurance carrier. ​ Government regulators allow us to provide discounts if sessions are paid for by the patient on the day of service, with further discounts if they pay for multiple sessions. We can afford to offer these discounts because we significantly reduce our administrative expense if we are not billing your insurance company and then waiting for 30-90 days or more to get paid (unfortunately that is not unusual). As the patient you have less cost, however your payment to us does not apply to your deductible. If you have a flex spending account or health savings account, your payments to us may be reimbursed.
  • How will I feel after the Dry Needling treatment?
    This will vary but many patients experience immediate relief of their symptoms and an increase in range of motion. Soreness can also be a common response from the needling but does not occur with all people. Some individuals may experience an immediate achiness or a delayed soreness the next day. The soreness, if present, will usually last 1-2 days, use of heat and light massage and movement will be beneficial. Mild bruising may occur at the needling sites and is more prevalent in certain parts of the body. Larger bruising may also occur, but is rare. Application of ice on the bruise will help with the soreness and the skin discoloration will last several days but is not harmful. ​ It is uncommon but possible that the treatment may temporarily increase your symptoms. This is not unusual but if this continues past the 1-2 day window, inform your PT to allow adjustment of your program to enhance your comfort the next time. This does not mean that needling will not be beneficial to your condition.
  • What should/can I do after the treatment? What should I avoid?
    Our recommendations vary depending on the amount of soreness you have and on the individual response to the treatment. Recommendations may include increasing your water intake, applying heat or ice over the area, gentle stretches and modifications of activities.
  • What should I do to prepare for the treatment?
    • Do not eat 30 minutes before the treatment • Be well hydrated but empty your bladder prior to treatment • Wear lose fitting clothing, shorts, or bathing suit for easy access to your painful areas
  • Will I continue to do exercises or receive other treatments?
    Yes, your personalized physical therapy program will still integrate traditional physical therapy methods including manual therapy, therapeutic exercise, endurance training, stabilization and posture training.
  • How many treatments will I need?
    This will depend on the category you fit in, which is determined by the state of the injury and your overall health. Remember we are attempting to cause mechanical and biochemical changes without any pharmacological means. Therefore, we are looking for a cumulative response to break the pain cycle. Your PT will be able to give you more insight after your evaluation.
  • How does Dry Needling work?
    Integrative dry needling is not acupuncture (traditional Chinese medicine), it is based on neuro-anatomy and modern scientific study of the musculoskeletal and neuromuscular systems. A very fine filament needle is inserted through the skin and into the deeper tissues that are considered trigger points to your pain. Dry needling works by causing a micro lesion within the pathological tissue thus breaking up shortened tissues, inhibiting a reflex arc from the nervous system to the tissue, normalizing the inflammatory response, and centrally mediating the pain. This mechanical and neuromuscular effect provides an environment that enhances the body’s ability to heal which ultimately reduces pain.
  • Are the needles sterile?
    Yes, we only use sterile disposable needles.
  • What conditions can be treated?
    Conditions include, but are not limited to: - neck, back and shoulder pain, - arm pain (tennis elbow, carpal tunnel, golfer’s elbow), - headache to include migraines and tension- type headaches, - jaw pain, - buttock pain and leg pain (sciatica, hamstrings strains, calf tightness/spasms).
  • Is the procedure painful?
    The fine filament needle is very thin, solid, and flexible, which allows for the needle to be pushed through the skin versus cutting the skin. This helps reduce any discomfort that may occur with the procedure. We strive to make the treatment virtually painless however at times a local twitch response of the muscle may be felt. When the needle is inserted into the pathological tissue the local twitch response sensation is normal and is felt only momentarily. Many patients describe this twitch response as a little electric shock, cramp or an ache sensation. These sensations are perfectly normal and even a desirable response. Your PT will make every effort to make your experience comfortable and therapeutic.
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