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Frequently Asked Questions
We're here to answer any questions you may have. View our frequently asked questions below to help you prepare for your upcoming appointment.
General FAQs
How does the billing work?
Billing for your physical therapy visits, are similar to billing for your doctor's visits. The following occurs when a patient is scheduled for treatment:
1. The patient's insurance is verified to ensure coverage from the insurance company for the specified course of treatment. Authorization is obtained and we will bill the insurance company based on the results of the verification of benefits. The patient will be notified if there are issues obtaining authorizations for services, or if we are unable to verify coverage.
2. The patient's insurance is billed based on charges or Common Procedure Terminology (CPT codes) that are determined based on the course of the treatment from the patients PT.
3. The insurance carrier processes the information submitted and makes payments according to an agreed upon contract or fee schedule. Not all carriers cover dry needling, please refer to your insurance benefits for more details.
4. The patient will receive an Explanation of Benefits (EOB) from the insurance carrier; we receive a similar EOB indicating the payment has been issued. The EOB also provides patient responsibility, and if applicable, the patient is obligated to make the payment for any balance.
It is important to understand that there are many small steps (beyond those outlined above) within the billing process. Exceptions are common, and missing information or miscommunications may occur. This can delay the payment process.
Do I need to be a member of Courts Plus for your services?
No, you do not need to have a membership to receive physical therapy services with Recharge Physical Therapy and Wellness.
Is there childcare available during my session?
During select times throughout the week and weekend, childcare is available for a small nominal fee. Contact Courts Plus Child Watch to check availability and to schedule childcare up to 48 hours in advance.
How do I pay?
You can pay your online bill by clicking this link.
How do I book my session?
You can book a Physical Therapy session online with Tara Jaeger or Evan Condry by clicking here.
If you have questions about our other services, please fill out our contact form by clicking here.
Insurance FAQs
Who will pay for the Physical Therapy treatments?
In most cases, insurance will cover part or all of the treatment costs. There may be out of pocket costs (such as co-payments or deductibles), that the patient may be required to pay, which is determined by the patient's individual insurance plans. If needed a payment plan may be provided to assist you in paying for your visits.
What insurance do you take?
Currently, Recharge Physical Therapy accepts the following insurance: (if your insurance is not listed, please contact Recharge PT to see if they take it).
- Medicare
- BCBS ND
- BCBS MN
- Medica
- Sanford Health Plan
- HealthPartners
- Preferred One
- TLC Advantage
- ND Medicaid
** For specific benefit information please contact Recharge Physical Therapy today to determine coverage.
Private Pay sessions are available at a discounted rate, please contact Recharge today with any questions.
Why would I want to pay you instead of having my insurance company pay?
It all depends upon what is cheapest for you. Full price physical therapy can range from $250-$325 per hour. It is a misleading number because few patients or insurers actually pay this amount. If we are “in your network” that means we have agreed to a reduced fee from your insurer and we simply write-off the remainder. If we are “out of network”, your insurer pays us whatever they want, and you are responsible for the remainder. When all is said and done, you may have less expense if you simply pay us our time-of-service discount than if you try paying your portion after your insurance company has paid their portion. As stated above, insurers are paying less and less.
Is Dry Needling treatment covered by my insurance?
This is a Physical Therapy treatment and is NOT acupuncture therefore your coverage of Dry Needling should correspond with your Physical Therapy benefits. You can discuss this further with our staff if you require more information.
