Frequently Asked Questions

Billing for your physical therapy visits, are similar to billing for your doctor's visits. The following occurs when a patient is scheduled for treatment:

1. The patient's insurance is verified to ensure coverage from the insurance company for the specified course of treatment. Authorization is obtained and we will bill the insurance company based on the results of the verification of benefits. The patient will be notified if there are issues obtaining authorizations for services, or if we are unable to verify coverage.

2. The patient's insurance is billed based on charges or Common Procedure Terminology (CPT codes) that are determined based on the course of the treatment from the patients PT.

3. The insurance carrier processes the information submitted and makes payments according to an agreed upon contract or fee schedule. Not all carriers cover dry needling, please refer to your insurance benefits for more details.

4. The patient will receive an Explanation of Benefits (EOB) from the insurance carrier; we receive a similar EOB indicating the payment has been issued. The EOB also provides patient responsibility, and if applicable, the patient is obligated to make the payment for any balance.

It is important to understand that there are many small steps (beyond those outlined above) within the billing process. Exceptions are common, and missing information or miscommunications may occur. This can delay the payment process.

No, you do not need to have a membership to receive physical therapy services with Recharge Physical Therapy and Wellness.

During select times throughout the week and weekend, childcare is available for a small nominal fee. Contact Courts Plus Child Watch to check availability and to schedule childcare up to 48 hours in advance.

You can pay your online bill by clicking this link:

You can book a Physical Therapy session online with Tara Jaeger or Evan Condry by clicking the button below.

If you have questions about our other services, please fill out our contact form by clicking the button below.